Return & Refund Policy
At Anugraha Nutraceuticals, we strive to ensure 100% customer satisfaction. Thanks to our logistics partners, returning a product is now quick, simple, and hassle-free. If you are not completely satisfied with your purchase, you can initiate a return by following the steps below.
How to Initiate a Return
1. Contact Us
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Reach out to our support team at shipping@anugrahanutraceuticals.in to initiate a return.
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Provide your name, email ID, phone number, order details, and reason for return.
2. Return Approval & Pickup
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If your return request is approved, we will schedule a doorstep pickup through ShipRocket at your convenience.
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In case pickup is not available in your area, you may be required to self-ship the item to the following address:
Kochapally Building, 1st Floor, Pulikillam East Road, Chembumukku Junction, Ernakulam, Kerala, India, 682030
3. Packing & Handover
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Securely repack the product in its original packaging or any suitable box.
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Ensure that all accessories, manuals, and original invoices are included in the package.
4. Refund Process
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Once the returned item is received and inspected, we will process your refund within 1-4 business days.
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Refunds will be credited to your original payment method or any other preferred payment channel that is convenient for both the buyer and seller.
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You will be notified via email or SMS once the refund is successfully processed.
Important Notes
Items that are damaged, tampered with, or not in their original condition will not be eligible for a refund.
If the product is defective or incorrect, we will cover the return shipping costs. Otherwise, return shipping fees may apply.
Refund processing times may vary based on your bank or payment provider.
For any return or refund-related queries, feel free to contact us at official@anugrahanutraceuticals.in .
Our support team is always here to assist you!
Thank you for shopping with Anugraha Nutraceuticals. We appreciate your trust in us!